End user support

We provide 24/7 assistance to your gaming site customers via live chat. We will help your players to deal with issues related to registration, deposits and money withdrawals. We also assist players with comprehension of game rules, clarification of marketing campaigns and conditions and many other issues.

Payment Processing

Since payment processing is the most crucial part of the business, the transactions monitoring team operates on a 24/7 basis. We will help you to deal with verification of credit card deposits, control of withdrawal requests and verification of players' ID. Note that the handling of payout disputes is part of the service as well.

Furthermore, we will coordinate communication on your behalf with external PSPs and third party payment service providers to solve any issues related to payments processing.

Fraud prevention

As we have considerable experience with investigating suspicious behavior and fraudulent activities, we provide our clients with a fraud prevention service, giving you the opportunity to remain focused on your core business and allowing us to take care of a full risk assessment and management of risk factors.

Marketing Services

As a result of many years' experience, today we have a full range of capabilities and industry expertise available to our clients. This is why our specialists are eager to assist you in the design of efficient marketing campaigns, helping you to find the optimal allocation of your financial resources through effective marketing campaigns.

Consulting

Considering our background knowledge of the gaming and gambling industry, we are pleased to share our experience with you of providing consulting services. We will help you to increase productivity in your business and to reach your targets fast. For instance, we provide consulting on payment solutions to help you select the best payment methods according to your target market needs, and fraud detection patterns to reduce your risks of receiving charge-backs.